Welcome to Weenja Classifieds Support

Weenja Classifieds is your go-to app for buying and selling items within Uganda. Our platform connects buyers with sellers directly, offering a wide range of items from electronics to clothing, vehicles, and much more. Whether you’re looking to find great deals or sell your items quickly, Weenja Classifieds is here to help.

Getting Started

How to Create an Account

  1. Download the Weenja Classifieds app from the Google Play Store or Apple App Store.
  2. Open the app and select “Sign Up.”
  3. Enter your details (name, email, and phone number) and create a password.
  4. Verify your phone number through the SMS verification process.
  5. Start buying or selling!

How to Buy on Weenja

  • Search for Items: Use the search bar to find what you’re looking for. You can filter your search by category, location, and price.
  • Contact the Seller: Once you find an item you’re interested in, contact the seller through the app’s messaging system to ask questions or negotiate the price.
  • Meet & Purchase: Agree on a safe, public place to meet and inspect the item. If satisfied, complete the purchase.

How to Sell on Weenja

  • Post Your Ad: Tap on “Sell” and fill out the details of the item you’re selling. Include clear photos, a detailed description, and set a fair price.
  • Communicate with Buyers: Respond to potential buyers through the app’s messaging system. Answer any questions and agree on the price.
  • Close the Deal: Agree on a safe, public place to meet the buyer. Ensure the buyer is satisfied with the item before completing the sale.

Safety Tips

  • Meet in Public: Always meet in well-lit, public places for transactions.
  • Inspect Items: Buyers should thoroughly inspect items before purchase.
  • Avoid Advance Payments: Be wary of sellers asking for advance payments before delivery.
  • Use the App: Keep communication within Weenja Classifieds for safety and support.

Payment and Shipping

  • Direct Payments: We encourage direct payments between buyer and seller to avoid scams. Currently, Weenja Classifieds does not process payments directly.
  • Shipping: For items requiring shipping, we advise using reputable local courier services and agreeing on shipping costs beforehand.

FAQs

Can I use Weenja Classifieds outside Uganda?

Weenja Classifieds is designed for users within Uganda to ensure the best local buying and selling experience.

Is Weenja Classifieds free?

Yes, posting ads and creating an account on Weenja Classifieds is completely free. We offer premium features for enhanced visibility at a small fee.

How to Delete Your Account

We value your privacy and control over your personal information. If you decide that you no longer wish to use your Weenja account, you can follow the steps below to delete it. Please note that deleting your Weenja account is irreversible and will remove all your data from our platform.

Before You Delete Your Account:

  • Ensure you have backed up any important information or data you wish to keep.
  • Be aware that any subscriptions or services linked to your account may also be canceled.
  • Understand that deletion is permanent and cannot be undone.

Steps to Delete Your Account:

  1. Log In: Sign in to your account on the Weenja website.
  2. Go to Settings: Navigate to the ‘Settings’ section of your account. This is usually found in the top right corner under your profile or in the main navigation menu.
  3. Find the Delete Option: Scroll down to find the “Account Management” section, or search for an option labeled “Delete Account” or “Close Account.”
  4. Request Deletion: Click on the “Delete Account” button or link. You may be asked to provide a reason for your decision to delete your account. While this is often optional, your feedback can be invaluable to us for improving our services.
  5. Verify Your Identity: For your security, you might be asked to verify your identity through email confirmation or by entering your password.
  6. Confirm Deletion: After verification, you will typically see a final confirmation button or link. Click on it to permanently delete your account.

After Deleting Your Account:

  • You will receive an email confirmation indicating that your account has been successfully deleted.
  • You may lose access to all services and data associated with your account immediately upon deletion.

Need More Help?

If you have any questions or need assistance, please don’t hesitate to contact our support team. You can reach us through the app’s “Help” section or by emailing support@weenja.com. We’re here to ensure your experience on Weenja Classifieds is smooth and enjoyable.